Article 1 preamble:

This privacy policy applies to the : www.b-cryojet.lu

The purpose of this privacy policy is to inform users of the :

• How their personal data is collected and processed. All data that can identify a user must be considered as personal data. This includes the first and last name, age, postal address, e-mail address, location of the user or his IP address;
• What are the users' rights regarding this data?
• Who is responsible for processing the personal data collected and processed?
• To whom these data are transmitted;
• Eventually, the site's policy regarding "cookies" files.

This privacy policy complements the legal notice and the general terms of use that users can consult at the following address

http://b-cryojetnancy.fr/mentions-legales/

Article 2: General principles for the collection of data processing :

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data of the users of the site respect the following principles:

• Legality, fairness and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his data is being collected, and for what purpose his data is being collected;
• Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these terms and conditions of use;
• Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
• Data retention reduced in time: the data is kept for a limited period of time, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
• Integrity and confidentiality of collected and processed data: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

• The user has expressly consented to the processing ;
• The processing is necessary for the proper execution of a contract, diagnosis or consulting;
• The processing responds to a legal obligation;

Article 3: Personal data collected and processed in the context of navigation on the site

A. Data collected and processed and method of collection

The personal data collected on the B-CRYOJET website are the following:

• First name, last name
• Email address
• Phone number
• Company name

This data is collected when the user performs any of the following operations on the site:

• Quote request
• Test request
• Request for contact
• Demo request
• Subscribe to a newsletter

The data controller will keep in its computer systems of the site and in reasonable security conditions all the data collected for a period of : 9 months.

The collection and processing of data serves the following purposes:

• Quote request processing ;
• Test request processing;
• Demo request processing;
• Processing of contact request;
• Newsletter sending;
• Improved site navigation ;

The data processing carried out is based on the following legal grounds:

• Contract execution
• User consent
• A legal obligation

B. Transmission of data to third parties

The personal data collected by the site are not transmitted to any third party, and are only processed by the site editor.

C. Data hosting

The B-CRYOJET site is hosted by: TMDHosting, whose head office is located at the address below:

681 E South St, Orlando, FL 32801, United States

The data collected and processed by the site are hosted exclusively in the Netherlands and processed in Luxembourg (company headquarters).

Article 4: Data controller

A. The Data Processor

The person in charge of processing personal data is: B-CRYOJET. He can be contacted in the following way:

• By e-mail: info@b-cryojet.lu
• By phone: +352 621 521 472
• By post: 17, route de Luxembourg, L-6182 Junglinster, Luxembourg

The data controller is responsible for determining the purposes and means of processing personal data.

B. Obligation of the data controller

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user's knowledge and to respect the purposes for which the data were collected.

The site has an SSL certificate to ensure that information and data transfer through the site is secure.

An SSL certificate ("Secure Socket Layer" Certificate) is intended to secure the data exchanged between the user and the site.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for him.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.

Article 5 : Users' rights

In accordance with the regulations concerning the processing of personal data, the user has the following rights.

In order for the data controller to comply with the request, the user is required to provide the following information: first and last name and e-mail address.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. Presentation of the user's rights regarding data collection and processing

a. Right of access, rectification and deletion

The user may view, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:

The user should send an e-mail to the person in charge of the processing of personal data, specifying the purpose of the request, to the contact address : info@b-cryojet.lu

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the following procedure:

The user must make a request for portability of his personal data by e-mail to the data controller at the following address info@b-cryojet.lu

c. Right to limit and object to the processing of data

The user has the right to request the limitation or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data, the user must follow the following procedure:

The user must make a request to limit the processing of his/her personal data by e-mail to the data controller at the following address info@b-cryojet.lu

d. Right not to be subjected to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him/her, or significantly affects him/her in a similar way.

e. Right to determine the fate of data after death

The user is reminded that he/she can organize what should be the fate of his/her collected and processed data if he/she dies, according to the law n°2016-1321 of October 7, 2016.

f. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he/she believes that any of the rights listed above have been infringed, he/she is entitled to refer the matter to the CNPD or any competent judge.

Applicable Law and Jurisdiction: the courts of the Grand Duchy of Luxembourg are competent for any dispute arising from the existence or content of this Site. The law applicable to the present legal notice is Luxembourg law.

B. Personal data of minors

In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the Data Protection Act, only minors aged 15 years or older may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.

The editor of the site reserves the right to verify by any means that the user is over 15 years of age, or that he will have obtained the agreement of a legal representative before browsing the site.

Article 6: Use of "Cookies" files

The site may use "cookie" techniques.

A "cookie" is a small file (less than 4Kb), stored by the site on the user's hard drive, containing information about the user's browsing habits.

These files enable it to process statistics and information on traffic, to facilitate navigation and to improve the service for the user's comfort.

Pour l'utilisation de fichiers "cookies" impliquant le stockage et l'analyse de données personnelles, le consentement de l'utilisateur est nécessairement demandé.

This consent of the user is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will ask again for the user's permission to save "cookies" files on his or her hard drive.

a. Opposition of the user to the use of "cookies" by the site

Cookies that are not essential to the operation of the site are deposited on the user's terminal only after obtaining his or her consent at any time, in the following manner: setting and choosing the type of cookies when giving consent.

In a more general way, it is brought to the attention of the user that he can oppose the recording of these files "cookies" by configuring his navigation software.

For information, the user can find at the following addresses the steps to follow in order to configure his navigation software to oppose the recording of "cookies" files:

• Chrome : https://support.google.com/accounts/answer/61416?hl=fr
• Firefox : https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
• Safari : http://www.apple.com/legal/privacy/fr-ww/
• Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
• Opera : http://www.opera.com/help/tutorials/security/cookies/

In the case where the user decides to deactivate the "cookies" files, he will be able to continue his navigation on the site. However, any dysfunction of the site caused by this manipulation could not be considered as being due to the editor of the site.

b. Description of the "cookie" files used by the site

The editor of the site draws the attention of the user to the fact that the following cookies are used during his navigation:

Article 7: Conditions for changing the privacy policy

This privacy policy can be viewed at any time at the following address

http://b-cryojetnancy.fr/politique-de-confidentialite/

The site editor reserves the right to modify it in order to guarantee its conformity with the law in force.

Therefore, the user is invited to consult this privacy policy regularly in order to be informed of the latest changes.

However, in the event of a substantial change to this policy, the user will be informed in the following manner:

By e-mail to the address provided by the user

The user is informed that this privacy policy was last updated on: 14/06/2021.